When you think of moving, you undoubtedly realize that it is a project. In this sense, you can think of move management services as being “project management.” If you have ever moved, you also know that moving is a process, so move management services include process management.
A move manager’s primary role is to streamline the moving process and provide guidance and support along the way. The goal is to reduce both the emotional and physical stress that can accompany a move.
Keep in mind that not all move management companies or move managers are the same – some are more task oriented, operating more like movers, while others are relationship-oriented, organizing the move process around both the physical and emotional needs of the client.
Exceptional move managers are excellent at balancing both the client’s personal needs and goals with the physical tasks required for a successful and hassle-free move. That’s where our move managers truly shine!
Listed below are some of the various tasks associated with senior move management services:
Goal setting and establishing a timeline is the first step in the process. A move manager will talk with you about your overall expectations and what you would like to accomplish. You will show your move manager around your home so he or she can assess the space you have now and compare it with the space to which you will be moving. This is the perfect time to ask questions about the overall move and estate liquidation process.
Pre-move household preparations
Every move and every client is unique, but regardless of the home size or length of residency, there is always a sorting, organizing, thinning, and packing process that must take place in preparation for a move.
Our professional senior move managers can personally assist you in this process including:
• Taking inventory by determining the “must have” items, personal effects and furnishings that you intend to move. This may include sorting through closets, cupboards, and other hiding places to determine what to keep, donate, sell, repurpose, or give away.
• Labeling, listing, and staging items to be packed and moved.
• Space planning to make sure your new residence suits your needs and personal style.
This process can take a few hours, several days, or even a couple of months to complete. No matter the size or complexity of your move, it culminates with a final pre-move meeting usually taking place one or two days prior to the move. Throughout the process, a move manager will be with you every step of the way — sometimes by phone, email or text, but mostly you will be working together in person.
Your move manager will arrange for estimates from reputable vendors and assist you in securing these services. The move cost is typically not included in the move management fee, but your move manager will be able to pass along any discounts they may have negotiated with certain vendors.
Move day oversight and unpacking
Your move manager will meet the movers and oversee the loading and unloading process. Upon arrival at your new residence, essential items will be unpacked first and put away according to your instructions. Bed(s) will be made, bathrooms will be equipped, and your coffee or tea pot readily available for use. Furniture will be positioned according to your preferences and empty boxes will be removed and discarded.
Following your move, your move manager will assist you with becoming settled into your new residence. This may mean emptying remaining boxes and putting items away, hanging pictures, arranging for utilities, and assisting with organizing various services offered at your new community. The resettling process may take one day or it could take two or more depending on the size of your new residence.
Liquidation of extra personal items
When downsizing, you will not likely be moving everything from your current home to your new place. Your move manager will explain the sale and donation options and help you determine which option best suits your goals. You move manager can also meet with vendors and assist with liquidation oversight.
Your move manager can connect you with other service providers such as Realtors, house cleaners, handymen, contractors, decorators, organizers, etc.
Move management fees will depend on the overall goals of the client and whether the move is local or out of area. Fees are sometimes reimbursed by senior living communities or may be included in the real estate commission when using specific preferred vendors.